Check-In and Check-Out
Check-in time is between 4PM and 9PM; check out is 11AM. Please make sure to adhere to these times. Early check-in requests are often not granted due to cleaning times.
Children Policy
Cuyuna Cove welcomes families and guests of all ages. We expect all of our guests to be respectful of their neighbors, the staff, and the surrounding property while staying at Cuyuna Cove, and for parents to keep an eye on their children at ALL times. We have a small pond on our property and parental supervision is required at all times for safety of your children. We are not responsible for any injury or death while you are on our property or during your stay with us.
Dog Accommodations
Well-behaved owners may accompany their dogs for an additional fee of $75.00 per stay, 1 dog maximum with a 50lb maximum weight. The dog MUST be on the reservation if they are to be on the grounds. Guests who plan on bringing their dog must read our Dog Policy below before checking into Cuyuna Cove or you may risk the chance of being asked to leave without a refund.
Pet Policy:
PET RULES: IMPORTANT PLEASE READ: We do allow 1 smaller dog to come along with you. They must be on the reservation and there is a $75 pet fee. Dogs are NOT allowed on the beds (so bring their favorite dog bed with) and MUST be well behaved and under 50 pounds. If your dog is over that weight limit, please message us for a case by case basis.
You will be charged a $200 cleaning fee if you let your dog on the bed. We have Pendleton Wool blankets and the fur is almost impossible to get out. You will also be charged for ANY pet damages including but not limited to: chewing, scratching the doors, glass, etc.
Your pet MUST be crated if left alone in the cabin. Please do not bring your dog if they are prone to barking. Cabins and patios are close to other guests and possibly other dogs. You will be asked to leave without a refund if your dog is disturbing other guests. Please bring a towel for their feet for when they come back in the cabins. There will be a pick up station for you to use to pick up after your dog.
Your dog must be on a 6ft leash while on the property at all times.
We know it seems like a lot of rules, but we want to be able to offer people the chance to bring their well behaved dog. We’ve had other guests not abide by rules, hence why there are so many strict rules in place now. We appreciate your understanding and willingness to only bring your dog if you can abide by the pet rules.
NON ‘DNR APPROVED WOOD’ BURNING IS NOT ALLOWED
A bundle of DNR Approved wood is available for purchase at both local gas stations as well as Super One Grocery store up the street. Please comply with this rule and be a good neighbor.
Cooking Options
No unit has an oven. There is a mini-fridge, microwave and small plug-in stove top in every cabin. There is no mini-fridge or stovetops in the tents. Every tent has a private fire pit. Every Cabin has a private grill and access to wood burning fire pits throughout the property.
Cuyuna Cove is a Non-smoking Property
If you smoke inside your accommodation, a minimum cleaning fee of $450.00 will be charged to your account. The non-smoking policy refers to cigarettes, cigars, cannabis, e-cigarettes, and burning of candles (other than candles we provide) or incense.
Camping Onsite
Cuyuna Cove is a hotel with specific rooms associated with each reservation. No pitched tents, easy ups, pop-up shades, or RVs are allowed on the property or in the parking lot.
Good Neighbor Policy
Quiet hours are from 10 PM to 8 AM. Amplified sound or music is not permitted. If you have a concern during business hours, please text your concern to 218-389-4087. If you have a noise complaint after the 10PM quiet hours, please call the local Crosby Police at 218-546-5137. If you have an emergency, please call 911.
Please be courteous to other guests around you. Loud, objectionable noise is not allowed at any time. Profanity, racism or violence will not be tolerated. Inconsiderate guests will be asked to leave immediately without a refund.
Occupancy Guidelines
All rates are single or double occupancy.
Cabins: Maximum of 3 guests (2 adults 1 child) per Cabin. 3 adults not permitted.
Safari Tents: 2 guest maximums (including children) and 4 guest maximums depending on tent selection. 4 guest maximums means 2 adults and up to 2 children. 4 adults not permitted in 1 tent.
Payments
The booking total cost and taxes will be charged to your credit card at time of booking.
Acceptable Forms of Payment
We accept all major credit cards. We do not accept cash or checks for deposits or payment of goods or services while at Cuyuna Cove
Cancellation Policy
To guarantee your Cuyuna Cove cabin reservation, the fee of your total stay will be charged to your credit card at the time you make your reservation. You will receive an email confirmation once your reservation is complete. If you need to cancel your reservation, please email hello@cuyunacove.com before the deadlines listed below to receive your refund, minus a $50 cancellation fee. Text and social media notifications of cancellations are not acceptable. Cabins: 14 days cancellation notice required. Notify Cuyuna Cove by 4p.m. CST 14 days before your scheduled arrival. Reservations made after these deadlines will be non-refundable. Date or cabin changes to any reservation are not permitted. Cancellations made after deadlines will result in forfeiture payment. Holidays and special events may have special deposit and/or cancellation requirements. Refunds not provided for inclement weather or ‘emergencies’. Special conditions may apply during high-demand periods and special events. Gift Cards: Cuyuna Cove is not responsible for lost gift card emails and cannot be redeemed for cash. Cabins booked on Airbnb will be held to the cancellation policy associated with that Airbnb booking. Please refer to your specific Airbnb reservation for cancellation information. Safari Tents: If booked on Airbnb, you will be held to the cancellation policy associated with that booking on Airbnb. Please refer to your Airbnb reservation for details on your cancellation policy.
Reservation Cancellation by Property
Cuyuna Cove reserves the right to cancel a reservation for any unforeseen reason. In the event a reservation cancellation on the part of Cuyuna Cove is deemed necessary, we will reschedule at guest’s request based on availability, or cancel and refund your reservation in full.
Minimum Stay Requirements
Most reservations require a 2-night minimum stay. Holiday and Event weekends may require a 3-plus minimum night stay.
Damage and Missing Items
Any damaged or missing items by you or your guests discovered in your accommodations, as a result of your stay at Cuyuna Cove, will be assessed and billed accordingly to your credit card.
Taxes and Fees
All accommodations are subject to applicable taxes based on the nightly room rate.
Changes in Offerings and Other Information
Amenities and services are subject to change without notice. Specific Unit numbers are not guaranteed and subject to change. We will do the utmost to fill specific requests.
Security
Cuyuna Cove is not responsible for lost, stolen, or damaged articles. Report any problems with Cuyuna Cove immediately. We adhere to and maintain all state, county and local laws. The legal drinking age in Minnesota is 21 years. ID is required by all persons consuming alcoholic beverages.
Communications and Correspondence
By staying with us, you consent to receive marketing, promotional, and sales emails, as well as direct or automated emails regarding your stay with us. You may opt out of this correspondence at any time.